FAQ
Frequently Asked
Questions
Everything you need to know before you fall in love.
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Materials & Quality
All Amore Paris pieces are crafted in 925 sterling silver, plated in either 18-karat gold or rhodium, using a high-quality process carried out entirely in Italy. The base material is always the same — what changes is the finish. Some styles feature stones such as cubic zirconia; where this is the case, full details are listed in the individual product description.
Yes. Our pieces are made in 925 sterling silver, which does not contain nickel and is generally well-tolerated by sensitive skin. The gold or rhodium plating adds a further protective layer. If you have a known metal allergy, we recommend consulting with your doctor before wearing any plated jewelry.
The longevity of gold plating depends on how often the piece is worn and how it is cared for. With proper care — removing before showering, exercising, or swimming, and storing separately — our pieces are designed to maintain their brilliance over time. Natural wear of the plating with frequent use is not considered a manufacturing defect. Follow the Product Care guidelines to get the most out of your piece.
Yes — our pieces are designed to be worn regularly. We do recommend removing them before showering, swimming, or exercising, and avoiding contact with perfumes, lotions, and oils. A simple routine of wiping with a soft dry cloth after wearing will keep them looking their best for years.
Sizing
The easiest method: cut a thin strip of paper, wrap it snugly around the base of your finger, mark where it overlaps, and measure the length in millimetres. That measurement is your ring circumference, which corresponds directly to the EU size (e.g. 52 mm = size 52). Alternatively, measure the internal diameter of a ring you already wear and multiply by 3.14.
Our rings are available in sizes 50 to 58. If you are between sizes, we recommend sizing down — our mesh designs have a slight natural give and will adapt comfortably to your finger.
Our rings are available in sizes 50 to 58. If you are between sizes, we recommend sizing down — our mesh designs have a slight natural give and will adapt comfortably to your finger.
No. Due to the nature of our mesh and structured ring designs, resizing is not possible. Please measure carefully before ordering. If you are unsure, feel free to contact us before placing your order.
For rigid bracelets, sizing is based on the internal diameter of the bracelet. Measure the circumference of your wrist just below the wrist bone, then divide by 3.14 to get your diameter. Match it to the chart below:
S — 55 mm · M — 60 mm · L — 65 mm
If between sizes, size up.
For soft or chain bracelets, sizing is based on the total length. Measure your wrist circumference and add 1–1.5 cm for a close fit, or 2 cm for a looser feel. Match the result to the length on the product page.
If in doubt, reach out to us — we are happy to help.
S — 55 mm · M — 60 mm · L — 65 mm
If between sizes, size up.
For soft or chain bracelets, sizing is based on the total length. Measure your wrist circumference and add 1–1.5 cm for a close fit, or 2 cm for a looser feel. Match the result to the length on the product page.
If in doubt, reach out to us — we are happy to help.
Shipping & Delivery
We ship across Europe, the United Kingdom, Switzerland, the United States, and Canada. At checkout, select your country to see available shipping options and costs.
Orders are typically dispatched within 1–3 business days. Estimated delivery times after dispatch:
France: 2–4 business days
Europe (EU): 3–6 business days
Switzerland: 4–7 business days
United Kingdom: 4–7 business days
United States & Canada: 7–12 business days
For full details, visit our Shipping Policy.
France: 2–4 business days
Europe (EU): 3–6 business days
Switzerland: 4–7 business days
United Kingdom: 4–7 business days
United States & Canada: 7–12 business days
For full details, visit our Shipping Policy.
Yes. Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to follow your shipment in real time.
Returns & Exchanges
We accept returns within 14 days of delivery, provided the item is unworn and in its original condition with packaging. To initiate a return, please contact us at contact@amoreparis.com with your order number. For the full policy, visit our Returns & Refunds page.
Exchanges are accepted under the conditions set out in our Returns & Refunds policy. Please read the policy carefully before getting in touch. To request an exchange, contact us at contact@amoreparis.com within the timeframe indicated, including your order number and the reason for your request. Availability of the requested size or style cannot be guaranteed.
We are sorry to hear it. Please contact us within 48 hours of delivery at contact@amoreparis.com, including your order number and a photo of the item. We will resolve the issue promptly — either with a replacement or a full refund.
Orders & Payment
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Shop Pay, Cartes Bancaires, and Klarna for pay-later options. All transactions are processed securely at checkout.
Yes. Klarna is available at checkout, allowing you to split your purchase into interest-free instalments. Simply select Klarna as your payment method and follow the steps. Eligibility is subject to Klarna's approval process. For more information, visit klarna.com.
Every Amore Paris order arrives ready to gift — no gift wrapping required. Depending on the style, your order will be presented in one of two ways:
— A branded pouch containing your jewel, accompanied by a flat branded envelope. Simply slip the pouch into the envelope whenever you are ready to give it as a gift.
— A rigid box with handles, designed to function as a gift bag in itself. The jewel is nestled inside a pull-out drawer.
If you would like to include a personalised note, please contact us before placing your order and we will do our best to accommodate your request.
— A branded pouch containing your jewel, accompanied by a flat branded envelope. Simply slip the pouch into the envelope whenever you are ready to give it as a gift.
— A rigid box with handles, designed to function as a gift bag in itself. The jewel is nestled inside a pull-out drawer.
If you would like to include a personalised note, please contact us before placing your order and we will do our best to accommodate your request.
Gift cards are not available yet — but they are coming soon. In the meantime, if you would like to give an Amore Paris piece as a gift but are unsure of the size or style, we recommend opting for a ring or earrings — our most universal pieces — or reaching out to us for a personalised suggestion.
Still have a question? We'd love to hear from you.
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